Sr. Business Analyst, Technical Product Management - BI

Being on medication is tough enough. We want to make getting it the easy part. Getting prescriptions to patients has become increasingly complex. When things get messy along the prescription journey, pharmaceutical manufacturers rely on us to untangle the process and create a clear path—allowing patients to build trusting relationships with their medication brands.

We’re not only committed to taking the pain out of the prescription process, but we’re also devoted to bringing the brightest minds together under one roof. We bring together diverse voices—engineers, pharmacists, customer service veterans, developers, program strategists and more—all with one vision. Each perspective and experience makes ConnectiveRx better than the sum of its parts.

The Sr. Business Intelligence Analyst will collaborate with product managers, product owners, software engineers, QA, project managers, operations experts, clients, and external vendors to deliver market-leading capabilities supported by ConnectiveRx’s integrated platform services. This role requires using software development knowledge to partner with business teams and stakeholders on capital and maintenance projects from inception through completion. The position involves fast-paced collaboration to define user requirements and acceptance criteria for reporting insights, manage project backlogs, and implement new applications and system enhancements aligned with corporate strategy. The ideal candidate has strong analytical skills, understands SQL and BI tools, and is eager to learn quickly in a dynamic environment.

Team responsibilities include leading business requirements discussions with both business and technology stakeholders to ensure user stories are complete and clearly understood. The Sr. Business Intelligence Analyst acts as the primary point of contact for reporting and logic questions, serves as a subject matter expert in translating business processes and data into actionable insights, and participates as a member of the sprint team responsible for defining stories and prioritizing the backlog to achieve business value.

Feature analysis responsibilities include coordinating project scoping and planning with cross-functional teams, leading discovery sessions and requirements-gathering activities, and documenting process flows to identify actors, inputs, outputs, and dependencies. This role ensures that software development decisions align with process models, supports customer needs through research requests and data pilots, writes simple SQL queries to analyze data, reviews BI dashboards, maps business requirements to appropriate database fields, and ensures data integrity across multiple sources. The position also involves creating mockups and prototypes for user testing and product evaluation, defining epics and user stories, supporting the development of training materials for system enhancements and new applications, and assisting with training.

Feature refinement responsibilities include working with customers, operations, technology teams, and vendors to define requirements, specifications, functionality, and acceptance criteria. The Sr. Business Intelligence Analyst works closely with technology teams to define API requirements, interprets and documents technical specifications such as data dictionaries and API documentation, prepares and prioritizes backlog items for agile ceremonies, refines user stories, and creates testable acceptance criteria. This role ensures validation methods are in place and promotes clear internal communication among software development, project management, product management, and other functional groups. Additional duties may be assigned as needed.

Education
A bachelor’s degree is required.

Experience
Experience in data analysis within an agile software development environment is required. Candidates should also have experience defining or building reporting insights using platforms such as Tableau, Power BI, or Looker. Working knowledge of technical specifications—including APIs, JSON, XML, and data dictionaries—is required, along with demonstrated ability to use various techniques to ensure complete requirements. Experience interfacing with clients, operations, solution architects, and cross-functional software teams is essential. SQL and general data analytics experience are required. Looker and AWS experience are preferred but not required.

Knowledge
Familiarity with healthcare data and knowledge of BI platforms such as Looker, Tableau, and Power BI are important.

Skills
Skills required include the ability to manage business expectations with a delivery-focused approach, strong proficiency in gathering, documenting, and communicating business requirements, and the ability to analyze problems and understand complex solutions through collaboration with developers, planning, testing, and reporting. Clear and effective communication in both written and verbal formats is also needed.

Competencies
Key competencies include strong communication abilities, problem-solving skills, technical capacity, collaboration skills, a strong work ethic, and solid interpersonal skills.

Travel or Physical Requirements
Occasional travel may be required.

Compliance Requirements
Employees must adhere to all company policies, procedures, and required training consistent with ConnectiveRx’s Information Security and Compliance Programs, including regulations such as SOC1, SOC2, PCI, and HIPAA. Strict compliance with company and client policies on business rules, ethics, and all applicable laws is required.