Sr. Business Analyst, Technical Product Management

Being on medication is tough enough. We want to make getting it the easy part. Getting prescriptions to patients has become increasingly complex. When things get messy along the prescription journey, pharmaceutical manufacturers rely on us to untangle the process and create a clear path—allowing patients to build trusting relationships with their medication brands. 

We’re not only committed to taking the pain out of the prescription process, but we’re also devoted to bringing the brightest minds together under one roof. We bring together diverse voices—engineers, pharmacists, customer service veterans, developers, program strategists and more—all with one vision. Each perspective and experience makes ConnectiveRx better than the sum of its parts. 

As a Sr. Business Analyst, they will team up to work alongside product managers, product owners, software engineers, QA, project managers, operations experts, clients, and external vendors to deliver market-leading capabilities driven through our integrated solutions with our platform services. The Sr. Business Analyst will utilize software development knowledge and experiences to work closely with the ConnectiveRx business teams / stakeholders of capital and maintenance projects from inception to completion. The position requires close and fast-paced collaboration to define user requirements and acceptance criteria, manage project backlogs and implement new applications and system enhancements that support ConnectiveRx’s corporate strategy.

1. Team duties

• Mentor BAs on the client program team to define product and help complex application requirements
• Lead business requirements discussions with business and technology team members to ensure user stories are complete and understood by team members
• Interface with development and business team; be the first point of contact for requirements concerns and questions over system’s capabilities.
• Be the business side SME.
• Member of the sprint team, responsible for defining stories and prioritizing the team backlog to ensure the business value is achieved.

2. Feature analysis

• Coordinate project scoping and planning with cross-functional business team members
• Lead discovery sessions and requirements gathering process with cross functional teams
• Document process flows to identify actors, inputs, outputs, and dependencies; ensure software development decisions support process model
• Support customer needs with techniques such as research requests, data pilot requests, deck creation, process flow updates
• Create mockups, wireframes, and prototypes that illustrate current and future workflows to facilitate market research, user testing, and product
• Define epics, user stories, and prioritize accordingly for project delivery design
• Support business in creating business user training materials related to system enhancements and new applications; assist in the training
• Perform data analysis and translate the data into actionable business requirement

3. Feature Refinement

• Interface with customers, operations, technology, vendors to define requirements, specifications, functionality and acceptance
• Work closely with technology to define API requirements
• Interpret and document technical specifications, such as data dictionaries, data flows, API specs
• Prioritize backlog to prep for agile ceremonies
• User Story Refinement
• Create testable acceptance criteria to express requirements. Ensure validation methods.
• Provide and promote internal communication between software development, project management, product management, and other functional groups

4. Other duties as assigned.

• Bachelor’s degree
• 5+ years of software development business analysis; within an agile software development SDLC
• Working knowledge of technical specifications, such as; APIs, including json, XML, data dictionaries
• Proven ability to practice a variety of techniques to ensure complete requirement
• Experience in interfacing with clients, operations, Solution Architects and cross functional software teams
• Nice to have: Third party vendor management experience
• Nice to have: Software engineering background / database and data analytics experience, including SQL

Compensation & Benefits:  This position offers opportunities for a bonus (or commissions), with total compensation varying based on factors such as location, relevant skills, experience, and capabilities.   

Employees at ConnectiveRx can access comprehensive benefits, including medical, dental, vision, life, and disability insurance. The company regularly reviews and updates its health, welfare, and fringe benefit policies to ensure competitive offerings. Employees may also participate in the company’s 401(k) plan, with employer contributions where applicable.   

Time-Off & Holidays:  ConnectiveRx provides a flexible paid time off (PTO) policy for exempt employees, covering sick days, personal days, and vacations. PTO is determined based on an employee’s first year of service. Employees also receive eight standard company holidays and three floating holidays annually, with prorations applied in the first year.   

The company remains committed to providing competitive benefits and reserves the right to modify employee offerings, including PTO, STO, and holiday policies, in accordance with applicable laws and regulations.