Director, Product Management (Salesforce)

Location US-NJ-Whippany
ID 2025-3179
Category
Product Management
Position Type
Full Time
Remote
Yes

Overview

ConnectiveRx is seeking an experienced and visionary Director, Product Management to lead our Salesforce-powered Patient Support Hub solutions for pharmaceutical manufacturers in the United States. This leader will own the strategy, roadmap, and execution of patient services that improve access, affordability, and adherence for patients.

 

You will manage a team of Product Managers, Product Owners, and Business Analysts, while collaborating cross-functionally with Technology, Sales, Operations, Marketing, and Client Services. The ideal candidate brings deep experience in Hub services (covering benefits verification, prior authorization, affordability, and access/adherence) and a proven track record with Salesforce Service Cloud, Experience Cloud, Einstein, Agentforce, MuleSoft, and Data Cloud.

 

At ConnectiveRx, you’ll play a pivotal role in improving patient access to therapies that change lives. You’ll join a fast-growing organization where your leadership and innovation will directly shape the future of patient support services. We offer competitive compensation, comprehensive benefits, and the opportunity to work alongside passionate experts in healthcare, technology, and patient engagement.

Responsibilities

Patient Support Hub Ownership
Define, evolve, and execute the product roadmap for ConnectiveRx’s Salesforce-powered Hub services, ensuring alignment with pharmaceutical manufacturer needs and patient engagement best practices.

 

Salesforce Platform Strategy
Drive strategy and adoption of Service Cloud, Experience Cloud, Einstein, Agentforce, and Data Cloud to optimize patient journeys, case management, analytics, and payer integrations.

 

Team Leadership
Build, coach, and develop a high-performing team of Product Managers, Product Owners, and Business Analysts, fostering a culture of accountability, innovation, and collaboration.

 

Market & Client Engagement
Partner with pharma clients to understand evolving Hub models and translate needs into scalable product capabilities.

 

Data-Driven Decision Making
Leverage Salesforce analytics, patient data insights, and industry benchmarks to drive product enhancements and measure impact on patient outcomes.

 

Cross-Functional Collaboration
Align product vision with Technology, Sales, Operations, and Compliance to ensure successful delivery and adoption.

Qualifications

Education/Degree Requirements/Certifications

  • Bachelor’s degree in Computer Science, Business Administration, Finance, or a related field is required; MBA or equivalent preferred.

 

Experience

  • 10+ years in product management, including at least 5 years in leadership roles.
  • 5+ years of experience in patient support Hub services within a service provider, consulting firm, or pharmaceutical manufacturer.
  • Proven success with patient support Hub solutions and Salesforce platforms, including Service Cloud, Experience Cloud, Data Cloud, Einstein, and Agentforce.

 

Knowledge

  • Deep understanding of patient services, including benefits verification, prior authorization, affordability, case management, and adherence support.
  • Familiarity with healthcare regulatory frameworks such as HIPAA, SOC2, and PCI.

 

Skills

  • Ability to craft and deliver product strategy for complex healthcare ecosystems.
  • Strong Salesforce product knowledge with the ability to translate features into business value.
  • Expertise in data-driven product management, financial modeling, and ROI analysis.
  • Exceptional stakeholder management and client-facing communication skills.
  • Entrepreneurial mindset with the ability to innovate within a regulated healthcare environment.
  • Adaptability to manage a wide range of day-to-day challenges.

Compensation & Benefits:  This position offers opportunities for a bonus (or commissions), with total compensation varying based on factors such as location, relevant skills, experience, and capabilities.   

 

Employees at ConnectiveRx can access comprehensive benefits, including medical, dental, vision, life, and disability insurance. The company regularly reviews and updates its health, welfare, and fringe benefit policies to ensure competitive offerings. Employees may also participate in the company’s 401(k) plan, with employer contributions where applicable. 

  

Time-Off & Holidays:  ConnectiveRx provides a flexible paid time off (PTO) policy for exempt employees, covering sick days, personal days, and vacations. PTO is determined based on an employee’s first year of service. Employees also receive eight standard company holidays and three floating holidays annually, with prorations applied in the first year.   

 

The company remains committed to providing competitive benefits and reserves the right to modify employee offerings, including PTO, STO, and holiday policies, in accordance with applicable laws and regulations.  

 

 

#LI-Remote

Posted Salary Range

USD $122,700.00 - USD $184,700.00 /Yr.

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