Business Analyst

Being on medication is tough enough. We want to make getting it the easy part. Getting prescriptions to patients has become increasingly complex. When things get messy along the prescription journey, pharmaceutical manufacturers rely on us to untangle the process and create a clear path—allowing patients to build trusting relationships with their medication brands.

We’re not only committed to taking the pain out of the prescription process, but we’re also devoted to bringing the brightest minds together under one roof. We bring together diverse voices—engineers, pharmacists, customer service veterans, developers, program strategists and more—all with one vision. Each perspective and experience makes ConnectiveRx better than the sum of its parts.

The Business Analyst position will be responsible for collaborating with customers, product, external vendors, software engineers, quality analysts, and operations experts to deliver market-leading capabilities driven through the integrated solutions with the company’s platform services and microservices architecture.

• Work closely with technology to define API requirements;
• Document process flows to identify actors, inputs, outputs, and dependencies, as well as ensure software development decisions support process model;
• Define epics and user stories and prioritize accordingly for project delivery design;
• Create mockups, wireframes, and prototypes that illustrate current and future workflows to facilitate market research, user testing, and product;
• Prioritize backlog to prep for agile ceremonies;
• Drive user story grooming sessions and user story refinement;
• Interpret and consult on technical specifications, such as data dictionaries, data flows, API specifications;
• Support all phases of the software development lifecycle; and
• Provide and promote internal communication between software development, project management, product management, and other functional groups.
• Hybrid Work Schedule.
• Standard company benefits.

• Bachelor's degree or foreign equivalent in Computer Science, Computer Engineering, Electronics and Telecommunication Engineering, Electronics Engineering, or a related field;
• 2 years of experience in business analysis, software development, quality assurance, or in a related occupation;
• Experience analyzing customer business requirements, performing impact analysis of proposed changes on existing systems and processes;
• Experience designing business process requirements and ensuring completeness and quality of the functional design to support software development projects for the healthcare industry;
• Experience organizing and maintaining project requirements into epics and user stories within requirements management tools;
• Experience communicating business and functional requirements clearly and effectively (to both internal and external stakeholders and technical teams);
• Experience developing formal and informal documentation, presentations and other communication tools (to support system development and implementation phases);
• Experience working with web-based applications, APIs and data file exchange between internal and third-party vendor systems, ensuring all interfaces and data exchanges comply with HIPAA and other relevant healthcare data privacy and security regulations; and
• Experience with planning and productivity tools, including Microsoft TFS, MS office suite (Excel, Word, PowerPoint, Visio, Teams, Outlook) and experience using JSON and SQL.

Compensation & Benefits:  This position offers opportunities for a bonus (or commissions), with total compensation varying based on factors such as location, relevant skills, experience, and capabilities.   

Employees at ConnectiveRx can access comprehensive benefits, including medical, dental, vision, life, and disability insurance. The company regularly reviews and updates its health, welfare, and fringe benefit policies to ensure competitive offerings. Employees may also participate in the company’s 401(k) plan, with employer contributions where applicable.  

Time-Off & Holidays:  ConnectiveRx provides a flexible paid time off (PTO) policy for exempt employees, covering sick days, personal days, and vacations. PTO is pro-rated based on an employee's first year of service. Employees also receive eight standard company holidays and three floating holidays annually, with prorations applied in the first year.  

The company remains committed to providing competitive benefits and reserves the right to modify employee offerings, including PTO, STO, and holiday policies, in accordance with applicable laws and regulations.