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Under the direction of the department leader, the Supervisor, Patient Support is responsible for ensuring that their team provides extraordinary patient concierge health care services enabling access to care for prescription medications. The incumbent will be interacting directly with approximately 15 staff members and patients, physicians, and/or pharmacies related to providing access to care on behalf of our clients’ copay assistance programs. This includes call center services (inbound and outbound) and claims processing operations. They are part of a highly concierge ‘white glove’ service team that will manage the patient experience from start to finish by providing program information, eligibility, reimbursement...
The Senior AI Software Engineer is an engineering role responsible for designing and implementing AI solutions within ConnectiveRx’s technology group. This person will embed in agile teams at ConnectiveRx to complete specific projects across a potentially wide set of AI and full stack development technologies. The role will also be an AI advocate for CRx and help educate other engineers on leveraging AI in development and building AI solutions.
The HR Generalist is responsible for managing and supporting various aspects of human resources, with a primary focus on employee relations and conflict resolution.
This role involves serving as a trusted point of contact for employees and managers, addressing concerns, resolving disputes, and providing guidance on company policies and employment laws. The HR Generalist will lead investigations into employee complaints, support performance management processes, and collaborate with cross-functional HR teams on employee leave management (e.g., FMLA), and compensation and recruiting initiatives. Additionally, the position requires...
- 7+ years of experience in software development role and 5+ years of experience as a Salesforce Developer (Experience and Service Cloud).
- Three or more years of experience as an engineer, technical lead or overseeing software development teams in an agile environment.
- Collaborate with business stakeholders, architects, and admins to translate business requirements into technical specifications.
- Design, develop, test, and deploy scalable Salesforce solutions using Apex, Visualforce, Lightning Components (Aura/LWC), and other Salesforce technologies.
- Strong expertise in Lightning, Lightning Web Component (LWC), Screen Flow, and Salesforce DX.
- Familiarity with web front-end development technologies such as HTML, CSS, JavaScript, and...
The Senior Engineer, Workstation position will be responsible for maintaining and administering company’s networks and workstations, both physical andvirtual.
The Sr. Director, Network and Product Strategy, is an experienced healthcare leader and subject matter expert responsible for maintaining and developing Awareness and Adherence network partnerships, combined with product innovation and strategy. This position interacts with all departments, including Operations, Technology, Product, Marketing, Business Development and Program Management to ensure the appropriate people, process, and technology exist for efficient implementations and network/product growth. The position is integral in developing and strengthening strategic partnerships that enhance A&A offerings. The Director, Network and Product Strategy is a key participant in the development of new solutions as the company expands its product and services....
The Associate Director, Program Management is responsible for leading a team of Program Managers, including providing strategic direction, assisting in the design and implementation of client projects, and identifying and removing roadblocks to meeting client deliverables. This position oversees the execution and coordination of client deliverables. In addition, the Associate Director, Program Management collaborates with business stakeholders and cross-functional teams to strategically plan and execute on client objectives
Be yourself. Grow with one-on-one support. Make an impact. At ConnectiveRx (CRx), our goal is to be a single-partner solution to help pharmaceutical manufacturers, healthcare providers, and patients across the country have access to the specialty medications they need without all the hassle. To make sure that happens, we provide patient support, affordability, awareness, and adherence solutions to those who need it most.
At CRx, our Level of Effort (LOE) interns are responsible for supporting our LOE team in all that they do. Interns will get hands-on insights and training on our key business principles and procedures, use market-leading tools like Jira...
An AI Engineer (Intern) is an entry level engineering role responsible for designing and implementing AI solutions within ConnectiveRx’s technology group. They will grow creative and technical skills by suggesting, designing, and building AI solutions. This person will work within the development team at ConnectiveRx to complete specific projects across a wide set of AI and full stack development technologies.
The Manager, Launch Excellence is an energetic, highly collaborative, and passionate patient services leader helping drive the design of both customized and scalable solutions for program launches and transitions with a focus on project-based strategic goal achievement, operational effectiveness, risk mitigation, and revenue optimization. The incumbent will participate in customer discovery and consultation, design of efficient and effective program solutions, as well as implementation and operational launch of said solutions.
The Compensation Intern will assist the Compensation, Benefits and HRIS functions with ongoing tasks and priorities. This focus of the 2025 Intern is to assist the Compensation, Benefits and HRIS Team’s projects and day-to-day work. As time permits, the intern will assist other members of the HR Team as needed.
The Manager, Patient Support-Hub, under the direction of the Director, Patient Support - HUB, is a senior leader responsible for managing approximately 45-60 staff members across one or more teams delivering patient concierge health care services enabling access to care for prescription medications. Will lead a team of Benefit Investigations Specialists or Case Managers tasked with supporting access to specialty therapies. The incumbent ensures services managed include benefit verifications, non-clinical case management, Prior Authorization and appeal support, and specialty pharmacy triage across a suite of clients and products, focusing on achieving all company MBOs and client...
The Patient Support Specialist, under the direction of the Supervisor, is responsible for providing patient health care services enabling access to care for prescription medications. This individual will be interacting directly with patients, physicians, and/or pharmacies related to providing access to care on behalf of our client’s copay assistance programs. This individual is part of a highly concierge ‘white glove’ service team that will manage the patient experience from start to finish by providing program information, eligibility, reimbursement support, and general assurances and ease of use in supporting our client’s copay assistance programs. This position requires someone with...
The Case Manager’s primary duty is to assist customers with chronic illnesses in their assigned territory by gaining access to their wellbeing needs, journey and treatment plan. The Case Manager collaborates and maintains consistent communications with internal and external partners (Pharma Reps, Doctor offices or Insurance companies) to formulate, affect, interpret operational practices to achieve resolution based on last stop coordination concerns. Case Managers use discretion for timely case resolution and maintains compliance based on matters of...
The primary purpose of this position is to engage in and maintain regular communication with physicians, medical office staff, outside sales representatives, and internal medical staff to support, document, and coordinate patient hub services. This communication will routinely be in the form of inbound phone calls, issue ticket management, and live chat. Team members will work interactively with patients and their healthcare providers to complete enrollment activities, coordinate the distribution of specialty pharmaceuticals, answer basic program inquiries, and help coordinate access to therapies through the patient’s healthcare provider. Patient Support Specialist typically works in a support...
Join our dynamic team as a Benefits Investigation Specialist and be a crucial part of ensuring access to essential medications! We seek a compassionate individual to engage with Medical Insurance Payers and Pharmacy Benefit Managers, playing a vital role in identifying and documenting coverage options for retail and specialty medications.
Why work with us?
- Immerse yourself in an excellent company culture with fun events and volunteer opportunities.
- Enjoy competitive benefits, including medical, dental, vision, and more.
- Please take advantage of our 401k package with a dollar-for-dollar match-up.
- Generous PTO and paid...